Privacy Policy

• Name: Provided during account registration to personalise your experience.
• Email Address: Used for account verification, communication, and security alerts.
• Phone Number: Collected during registration for identity verification purposes.
• IP Address & Browser Data: Automatically collected for security, fraud prevention, and analytics.
• User-Submitted Content: Reports, comments, and other content you voluntarily submit to the platform.
• Language Preference: Stored to personalise your language experience across sessions.

• Platform Operations: To authenticate users, manage accounts, and deliver core platform functionality.
• Fraud Pattern Analysis: To identify trends in reported incidents and improve the quality of our fraud database.
• User Communication: To send OTP verifications, account updates, and respond to support requests.
• Safety & Security: To detect abuse, prevent spam, and protect the integrity of the platform.
• Legal Compliance: To comply with applicable laws, regulations, or valid legal processes.

We do not sell, rent, or trade your personal data to third parties for commercial purposes. We may share data in the following limited circumstances:

• Legal Obligations: When required by law, court order, or government authority.
• Service Providers: With trusted service providers (e.g., email delivery via Resend, cloud infrastructure) who are contractually bound to protect your data.
• Safety Emergencies: When disclosure is necessary to prevent harm to a person or to investigate fraud.

We implement industry-standard security measures to protect your personal information, including encrypted database storage, secure HTTPS connections, and access controls. However, no digital system is completely immune to threats, and we encourage users to use strong passwords and keep their credentials private.

You have the following rights with respect to your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and associated personal data.
• Withdrawal of Consent: Withdraw your consent for data processing where applicable.

Pardafaash uses cookies and similar technologies for session management, language preference storage, and basic analytics. We do not use third-party advertising cookies. You may disable cookies via your browser settings, though this may affect platform functionality.